Accessibility Statement

1. Our Commitment to Accessibility

We are committed to making our booking and customer management platform accessible to everyone, regardless of ability. We strive to provide an inclusive user experience that meets or exceeds the requirements of the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

2. Compliance Status

Our platform is fully compliant with the European Accessibility Act (EAA) and WCAG 2.1 Level AA. We have implemented the following accessibility features: Keyboard Navigation: All interactive elements are operable via keyboard, with clear focus indicators. Screen Reader Compatibility: Content is structured with semantic HTML, ARIA roles, and labels to ensure compatibility with screen readers. Color Contrast: We adhere to WCAG guidelines for color contrast to ensure readability for users with visual impairments. Resizable Text: Users can adjust text size without loss of content or functionality. Alternative Text: All meaningful images have descriptive alternative text. Form Accessibility: Forms include proper labels, instructions, and error handling that are accessible to all users. Dynamic Content Updates: Live regions are used to announce dynamic content changes to screen reader users. Skip to Main Content: A "Skip to main content" link is provided for keyboard users to bypass repetitive navigation.

3. Accessibility Features

We have implemented comprehensive accessibility features throughout our platform:

Keyboard Navigation

All interactive elements can be accessed using only a keyboard. Clear visual indicators show which element has keyboard focus, and tab order follows a logical sequence.

Screen Reader Support

Proper ARIA labels and roles are used throughout the application to support screen readers. Semantic HTML elements provide proper document structure, and live regions announce dynamic content updates.

Visual Accessibility

Text and interactive elements meet WCAG Level AA contrast requirements. All meaningful images include descriptive alternative text, and users can adjust text size without loss of content or functionality.

Form Accessibility

All form inputs have associated labels for screen reader users. Form errors are clearly identified and associated with their respective fields using ARIA attributes.

4. Known Issues

We are continuously working to improve accessibility across our platform. If you encounter any accessibility barriers, please contact us using the information provided in the Feedback section below.

We regularly audit our platform for accessibility issues and address them promptly. Your feedback helps us identify and fix accessibility barriers.

5. Feedback

We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us: **Email:**pitstopai.help@gmail.com

We aim to respond to accessibility feedback within 5 business days.

6. Assessment Methods

We assess the accessibility of our platform through the following methods: Self-evaluation using automated accessibility testing tools Manual testing with keyboard-only navigation Testing with screen reader software (NVDA, JAWS, VoiceOver) User feedback and testing

7. Compliance

This accessibility statement is in compliance with the European Accessibility Act (EAA) and EN 301 549 standards. We are committed to meeting these requirements and continuously improving our accessibility.

8. Related Information

For more information on our data handling practices, please visit our Privacy Policy .